Policies, Security, Payment & Guarantees

Payment

We accept VISA, MasterCard, and American Express through our website. If you wish to purchase using another form of payment (such as PayPal, a purchase order or using your debit card), please contact us by phone: 1-250-612-9161 or email info@riskbuster.com

Security and Privacy

Your privacy and security are assured when using this website. All web-based financial transactions are conducted through our merchant account with Psigate. We purposely collect only the minimum amount of information needed, and under no circumstances will we share your information with third parties. Read more about our privacy policy.

Macrolink RiskBuster Guarantee

Your success is our success. We stand behind the quality of our products and services. If for any reason you are not completely satisfied, return all materials to us within 30 days of purchase to receive a full refund. We guarantee all software and downloadable products against technical defects. If you have a problem, just let us know and we’ll fix it, replace it, or refund your purchase price.

Taxes

Taxes will be added to the purchase price for all purchases made from within Canada, where applicable. This may include GST, PST and/or HST. The amount of taxes will be shown on your sales receipt. No taxes will be added to purchases made from outside Canada.

Shipping Books
Macrolink Action Plans Inc offers flat rate shipping options for delivery within Canada and the US plus international shipping to many other parts of the world. For shipping orders of 1 to 4 books to locations in Canada the rate is $10; to locations in the US the rate is $15; to all destinations outside Canada and the US the rate is $30. For all orders of more than 4 books, please email for a quote or phone us at 1-250-612-9161.

In-stock items will be processed within one business day. To calculate estimated delivery date add processing time to transit time. For example, an item that’s processed in 1 business day and shipped via ground will take from 2-5 business days to destinations in Canada and 6-12 business days to the US.

Shipping CD’s
No shipping will be charged for shipping CD’s to destinations in Canada and the US.
Shipping Multiple Products
If ordering 2 or more items from multiple shipping categories, you will be charged the item fee of greater value.
Title to products passes to the customer when the products are delivered to the common carrier.
Returns and Exchanges

Books and CD’s purchased from Macrolink Action Plans Inc can be returned if they are in the original condition, if you received the wrong book, or there was a manufacturing problem. You must return the book within 30 days of receiving your order for a refund (credit) to your credit card. We will refund shipping costs if the return is a result of our error.

This policy does not apply to digital products downloaded from our website; however, we will replace any defective digital products within 30 days of purchase.

Please provide the receipt you receive with your order, put the receipt in the carton, and wrap the package securely.

Send your return to:

Macrolink Action Plans Inc.
Box 101, Prince George, BC
Canada V2L 4R9

Customs

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Macrolink Action Plans Inc, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Customs forms for all international packages list the value of your order’s contents by product type. For instance, orders containing books and CD’s will be listed in a way similar to the following example:

  • Book Value: $20
  • CD Value: $49

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